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Warranty Policy

** TWO-YEAR LIMITED WARRANTY **


Trimec Industries Pty. Ltd. T/A Great Plains Industries Australia hereby provides a limited warranty against defects in material and workmanship on all products manufactured by Great Plains Industries Australia (Trimec Industries Pty. Ltd.) and Great Plains Industries, Inc. This product includes a two (2) year warranty. Manufacturer’s sole obligation under the foregoing warranties will be limited to either, at Manufacturer’s option, replacing or repairing defective Goods (subject to limitations herein after provided) or refunding the purchase price for such Goods theretofore paid by the Buyer, and Buyer’s exclusive remedy for breach of any such warranties will be enforcement of such obligations of Manufacturer. The warranty shall extend to the purchaser of this product and to any person to whom such product is transferred during the warranty period.


The warranty period shall begin on the date of purchase from the Manufacturer or from the Manufacturer’s approved distributor/representative, with original proof of purchase (sales receipt/invoice). Or if such proof is unavailable, on the date of manufacture.


This warranty shall not apply if:


A. the product has been altered or modified outside the warrantor’s duly appointed representative;


B. the product has been subjected to neglect, misuse, abuse, damage, or has been installed or operated other than in accordance with the manufacturer’s operating instructions.


To make a claim against this warranty go to;
www.flomec.com.au/pages/contact-us
Or,
www.gpipumps.com.au/pages/contact-us

The company will step you through a product troubleshooting process to determine appropriate corrective actions.


Charges for shipping and insurance to return products to the manufacturer are the responsibility of the Purchaser. Return shipment to the Purchaser for repaired or replaced warrantable product will be free of charge if within Australia.


GREAT PLAINS INDUSTRIES AUSTRALIA, EXCLUDES LIABILITY UNDER THIS WARRANTY FOR DIRECT, INDIRECT, INCIDENTAL AND CONSEQUENTIAL DAMAGES INCURRED IN THE USE OR LOSS OF USE OF THE PRODUCT WARRANTED HEREUNDER.


The company herewith expressly disclaims any warranty of merchantability or fitness for any particular purpose other than for which it was designed.


For Purchasers defined as a consumer under the ACL our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 

 

 

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